Frequently Asked Questions
How do I place an order?
Add the items you need to your cart and submit an invoice request. Our team reviews and approves it, then you pay the approved invoice securely online and we process your order.
Do I need an account?
Yes β creating a free account lets you request invoices, track your orders, and download your invoices as PDFs.
How does payment work?
After your invoice is approved, you pay online by card through a secure checkout. Your order is processed once payment is received.
What payment methods do you accept?
Major credit and debit cards, including Visa, Mastercard, and American Express.
Where do you ship, and how long does it take?
We ship within Saint Lucia and internationally on request. Delivery times and costs are confirmed on your invoice before you pay.
Can I return an item?
Unopened, unused items can be returned within 14 days. For health and safety reasons, opened, used, or sterile items generally cannot be returned. See our Returns & Refunds page for details.
Do you offer bulk or volume pricing?
Yes. Submit a request for the quantities you need and we will provide a quote that reflects volume pricing.
How do I get in touch?
Email info@premieremedsupply.com or call +1 (649) 345-7700.